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Protection for Ukrainians
Questions found: 5
Where do I start?
Send us an enquiry and briefly describe your situation. We’ll agree on the next step after getting to know you.
Can I enquire from outside Spain?
Send us an enquiry and tell us where you are. The team will explain the available consultation format.
What happens during a consultation?
We discuss your enquiry, circumstances and the points we need to clarify before proceeding.
How is the service fee determined?
We agree on the terms after clarifying your enquiry and the scope of work required.
What should I write in my first message?
Tell us where you are, your immigration status and what you need help with. Leave contact details so we can reply. Don’t include your passport or confidential data.
Does submitting the form start the service?
No. The form is a request for initial contact. The scope, terms and price of any further work are agreed separately.
Which type of residence applies to me?
It depends on the reason for moving, current status and other circumstances. We clarify these in the first conversation and determine what needs reviewing.
Are an NIE and a residence permit the same thing?
No. A foreigner identity number does not itself replace a residence permit. We must separately determine the right procedure for your enquiry.
Can I enquire about renewing or modifying a permit?
Yes. Tell us the permit type, its validity and what has changed in your situation. The possibility and conditions of a further application are assessed individually.
Is living in Spain for a set period enough?
No. Nationality by residence involves assessing the period of legal and continuous residence applicable to your case and other requirements, including conduct and integration.
Are exams and other evidence required?
Exams, exemptions and documents are reviewed according to the applicant’s circumstances. We don’t use an identical list for everyone.
Can I enquire if I’ve already applied?
Yes. Briefly state the stage of your application and your question. Before starting, we’ll separately agree on the support we can offer.
Does the same procedure apply to all families?
No. The procedure depends, among other factors, on the nationality and status of the person in Spain and the family relationship. We must first determine the right route.
Can we start if family members are still abroad?
Yes, we can start by discussing the situation. Family members’ location is taken into account when determining the procedure and sequence of actions.
Do documents need translation and legalisation?
This is checked for the specific documents and procedure. Before ordering translations, it is advisable to agree on the materials and submission requirements.
Does any remote job qualify?
No. The specific employment or professional arrangements must meet the conditions for international remote work. Working online alone is not enough.
Are the visa and residence permit the same procedure?
They are different application routes. The appropriate route must be determined according to where you are and your other circumstances.
Can I enquire about moving with my family?
Yes. Family applications involve assessment of the relevant conditions and documents. The scope and price for each participant are agreed separately.
Are applying for protection and changing status the same service?
No. An initial application and a move to another permit are different enquiries. The scope of support is defined after assessing your circumstances.
What happens after I send an enquiry?
Your enquiry is saved for the team. After reviewing it, we agree on how to hold the first conversation and clarify the details needed.
Does sending an enquiry commit me to the service?
Sending the message does not mean engaging a full service. The consultation format, terms and any further work are agreed separately.
Do I need to send documents straight away?
No. For the first message, contact details and a brief question are enough. Don’t include your passport or confidential documents.
Does NEXO guarantee a favourable decision?
No. We are responsible for the agreed legal work. The decision rests with the competent authority.
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A brief description of what you want to clarify is enough. We’ll start with your situation, without sending passports or confidential documents.