The insurer has refused cover
We review the policy and stated reason for refusal to assess the disagreement.
For individuals
Insurance and compensation
Legal support with insurance claims and disputes over coverage, damage and compensation.
- Your situation comes firstWe start by listening.
- An agreed scopeClear terms before work begins.
- Step by stepUnderstand what comes next.
02Your starting point
Your situation.
Your next step.
Choose the situation closest to yours. We start by understanding what you need to resolve.
Enquiry about: Insurance and compensation
Your next step
Tell us what you need to resolve.
Start with a question and relevant dates. We will agree the scope and terms of support after understanding your situation.
04
What we can assess together
Your situation.
A considered assessment.
Legal support with insurance claims and disputes over coverage, damage and compensation.
Analysis of insurance policies and coverage
We compare the incident with the policy, its terms and the insurer’s documentation.
Disputes over rejected claims or the amount of compensation
We analyse the response and reasons for disagreement to prepare a supported claim.
Compensation for personal injury and property damage
We organise reports, invoices and other evidence to assess the extent of the loss.
05The scope of support
The details also
shape the way forward.
Each step is assessed against your documents and circumstances. We agree the work before starting.
Insurance disputes following road accidents
We review accident reports, correspondence and available assessments to define the enquiry.
Representation in disputes with insurance companies
We assess documents and previous steps before agreeing litigation work.
05
Before the review
Facts and documents.
In order.
Prepare the context of your enquiry. There is no need to attach documents at first contact.
Policy, terms and premium receipts
Identify available and missing materials. We will agree what to review and how to share it.
Incident report and evidence of damage
Organise available information with dates and references so it can be compared during the review.
Offer, refusal and insurer correspondence
Mention relevant dates and pending responses. Keep the originals for the agreed review.
06
People and approach
Know who supports you.
Understand each step.
Before starting, we agree the objective and terms of the work.
A person responsible for your matter
Before engagement, we clarify who will handle your matter, their professional remit and how to stay in contact.
Experience you can verify
You can request the responsible professional’s details and ask the questions you need before deciding.
An agreed scope
We define the work, fees and communication. Third-party decisions are not presented as guaranteed outcomes.
07
How we work
A clear path.
Step by step.
-
Tell us the essentials
Your objective, the people involved and relevant dates. No documents are needed for the initial contact.
-
Define the enquiry
We identify the checks and documents that can help assess the situation.
-
Agree the engagement
We agree the work, budget and responsibilities before the engagement begins.
-
Proceed with follow-up
We carry out the agreed work and explain the next steps and important communications.
Information to prepare your enquiry
Understanding the context helps you decide.
Informational guide
Digital certificate and Cl@ve: preparing for online procedures in Spain
Understand digital certificates and Cl@ve, check what you need before registering and keep reliable proof that your application was submitted.
Read the guide ↗
Informational guide
Inheritance in Spain: documents and first steps before accepting
Organise certificates, assets, debts and questions before deciding about an inheritance, including where another country is involved.
Read the guide ↗
Informational guide
Bank complaints in Spain: preparing your documents and written claim
Organise the facts, disputed charges and communications before complaining to your bank. What to keep and how to define your request.
Read the guide ↗Before deciding
Questions worth clarifying.
Can you review an offer before I accept?
Yes. Tell us the amount, acceptance terms and whether you have been asked to sign a waiver or final settlement.
Is having an insurance policy enough?
No. The insured party, risk, terms and facts must be checked. A policy does not automatically cover every loss.
Should I send documents with the initial enquiry?
No. A short description and important dates are enough. We then agree which documents to review and how to provide them.
When will I know the fees and responsible professional?
Before engagement, we clarify the work, financial terms and who will handle it. If information is missing, we explain what is needed to assess it.
Can the outcome be guaranteed?
Decisions by authorities, courts or counterparties are not guaranteed. We explain options and limits based on documents and circumstances.
Enquiry about: Insurance and compensation
Your next step
Tell us what you need to resolve.
Start with a question and relevant dates. We will agree the scope and terms of support after understanding your situation.
Keep exploring
Other services in this area
01
Property law
Legal support for buying, selling or renting property and resolving property disputes.
02
Civil law
Contracts, debt claims, damages and civil disputes: a review of your circumstances and possible next steps.
03
Inheritance and succession
Legal guidance and assistance with succession matters and inheritance disputes.
04
Banking law
Contract reviews and protection of your interests in disputes involving banks, loans and mortgages.
05
Criminal law
Defence and representation in criminal proceedings, from investigation through trial and appeal.
06
Debt and second chance procedures
Personal insolvency assessment, creditor negotiations and consideration of possible second chance procedures.
07
Administrative law
Assistance with appeals, penalties, permits and disputes with public authorities.
08
Planning law
Legal support with planning matters, permits, land and building disputes.
8 services in this area